Returns & Exchanges at Carry Om
We want you to feel as good as you look in our apparel, which is why we offer a 30-day return window for all unwashed and unworn items. If your purchase doesn't bring you peace of mind, we are here to make the return process seamless and stress-free.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the original items with all tags attached into their original packaging or a secure shipping mailer.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your package.
- 4.Drop Off and Relax
Hand your package to the designated carrier; once received at our warehouse, your refund will be processed within 5-7 business days.