Frequently Asked Questions

Everything you need to know about your Carry Om experience.

What is the typical shipping timeframe for my order?

Standard shipping usually takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

How can I return an item that doesn't fit?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

What materials are used in Carry Om apparel?

We prioritize sustainability and comfort, using a blend of organic cotton, recycled polyester, and high-quality bamboo fibers to ensure durability and a soft feel.

How do I track my order once it has shipped?

Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna or Afterpay.

How should I care for my Carry Om garments to ensure they last?

To maintain the quality of your clothing, we recommend machine washing in cold water on a gentle cycle and hanging to dry or tumble drying on low heat.